please acknowledge that you have read and agree to our cancellation policy by typing your name and the date below.

At Steelo Salon, time is intentional and reserved exclusively for you.
We kindly require 48 hours Notice for Traditional Hair Services and 72 hours notice for Extension Services to cancel or reschedule an appointment.

CANCELLATION FEES:
CANCELLATIONS MADE WITHIN THE REQUIRED NOTICE PERIOD
WILL INCUR A FEE EQUAL TO 50% OF THE SCHEDULED SERVICES.

SAME DAY CANCELLATIONS AND MISSED APPOINTMENTS
(NO SHOW) WILL BE CHARGED 100% OF THE SCHEDULED SERVICES.

NEW EXTENSION APPLICATION APPOINTMENTS REQUIRE 14 DAYS NOTICE  FOR ANY CHANGES/UPDATES OR CANCELLATIONS AND REMAIN SUBJECT TO THE EXTENSION DEPOSIT AGREEMENT REVIEWED AT THE TIME OF BOOKING.
LATE ARRIVALS:
IF YOU ARRIVE MORE THAN 15 MINUTES AFTER YOUR SCHEDULED SERVICE TIME,
WE MAY NEED TO MODIFY OR RESCHEDULE YOUR SERVICE BASED ON THE TIME REMAINING AND OUR AVAILABILITY.
IF WE ARE UNABLE TO COMPLETE YOUR SERVICE DUE TO LATE ARRIVAL, THE APPOINTMENT WILL BE CONSIDERED
 A MISSED APPOINTMENT AND THE CANCELLATION POLICY WILL APPLY.
CREDIT CARD REQUIRED:
Please be aware that any credit or debit cards used to secure a booking online or over the phone,
will be stored on file and will be used as the payment method in the case of late cancellation or no-show fees.

STEELO SALON RESERVES THE RIGHT TO EXERCISE PROFESSIONAL DISCRETION.
THE HEALTH, INTEGRITY, AND LONGEVITY OF YOUR HAIR REMAIN OUR HIGHEST PRIORITY.